Privacy policy

🔒 Privacy Policy

At Aurevia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, and protected when you visit our website or place an order.

🏢 Who We Are

Brand: Aurevia
Website: aurrevia.store
Business Address: 2 Elmbank St, Ayr, KA8 8DH, United Kingdom
Email: contact@aurrevia.store
Phone: +44 330 838 9492

📋 Information We Collect

When you use our website or place an order, we may collect information necessary to provide our services, including:

👤 Name
📧 Email address
📞 Phone number
🏠 Billing and delivery address
🛒 Order and transaction information
💳 Payment information processed by our payment providers
🌐 Device, browser, and website usage information

🎯 How We Use Your Information

We may use the information we collect to:

Process and fulfil your orders
Arrange delivery of your purchases
Provide customer support
Process returns, refunds, and warranty requests
Send order confirmations and delivery updates
Maintain and improve our website and services
Help protect against fraud and unauthorised transactions

💳 Payment Information

Payments are processed through secure payment providers. Aurevia does not store your full payment card details on its own website servers.

Payment providers may process your information according to their own privacy policies and terms.

🍪 Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and help maintain website security.

Depending on the type of cookies used, you may be able to manage or control cookie preferences through your browser or available cookie settings.

🔒 Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

🤝 Sharing Information

We do not sell your personal information.

Where necessary to operate our online store and fulfil your order, information may be shared with service providers such as payment processors, delivery providers, technology providers, and other service providers who assist us in operating the website and providing our services.

🇬🇧 UK Customers

Aurevia currently accepts orders for delivery within the United Kingdom only.

👤 Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where applicable.
Object to or restrict certain types of processing where applicable.
Request a copy of certain personal information.
Withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the details below.

📝 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal requirements. Any updated version will be published on this page together with the applicable revision date.