Terms of service

📜 Terms of Service

Welcome to Aurevia. These Terms of Service apply to your use of our website and purchases made through our online store. Please read them carefully before placing an order.

🏢 Business Information

Brand: Aurevia
Website: aurrevia.store
Business Address: 2 Elmbank St, Ayr, KA8 8DH, United Kingdom
Email: contact@aurrevia.store
Phone: +44 330 838 9492

🛒 Orders

Orders placed through Aurevia are subject to product availability and successful payment authorization.

After placing an order, you will receive an order confirmation by email containing the relevant order details.

If there is an issue with product availability, pricing, payment authorization, or an order, we may contact you to resolve the issue or, where appropriate, cancel the affected order and provide a refund.

💳 Payments

We accept secure payments through the payment methods displayed at checkout, including:

Visa
Mastercard
American Express
PayPal
Apple Pay
Google Pay
Shop Pay

Payment information is processed securely through our payment providers. Aurevia does not store your full payment card details.

🚚 Shipping & Delivery

Aurevia currently accepts orders for delivery within the United Kingdom only.

🇬🇧 UK delivery only
🚚 FREE standard shipping
📦 Estimated delivery: 2–7 business days

Delivery times are estimates and may vary depending on the delivery address, carrier, product availability, and circumstances outside our reasonable control.

Once an order has been dispatched, tracking information will be provided where tracking is available.

↩️ Returns & Refunds

Aurevia offers a 30-day return period for eligible products from the date of delivery.

Eligible returns include free return shipping. Customers should contact our support team before returning an item and follow the return instructions provided.

Approved refunds will be issued to the original payment method after the returned product has been received and assessed.

For complete information, please review our Return & Refund Policy.

🛡️ Product Warranty

Products purchased from Aurevia include a 3-year warranty, subject to the applicable warranty terms, conditions, and exclusions.

If you experience a product issue that may be covered by the warranty, please contact our customer support team with your order details and information about the issue.

© Intellectual Property

Content available on this website, including text, logos, graphics, images, product descriptions, and other materials, may be owned by Aurevia or used with appropriate rights or permissions.

You may not reproduce, copy, distribute, or commercially use website content without appropriate authorization.

⚠️ Events Outside Our Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including carrier delays, severe weather, natural events, technical interruptions, or other events that cannot reasonably be prevented.

Nothing in these Terms limits or excludes any consumer rights that cannot legally be limited or excluded under applicable law.